TrendingHelpdesk Ticket List View - dates/timesHelp Desk - Call back number fieldAllow User Groups to be assign permission to device groupsRefresh on ticketsCustom welcome emailAbility to transfer multiple files during a remote session in gotoresolveUpdates should wait until a device is online and then installHelpdesk ShortcutsAdd remote client screen resolution to Device detailsHelpdesk - Ticket Last Updated and Last Updated By fields
