Most RecentUpgrades to ServiceDeskCustomisation of AutoResponse Salutations in ServiceDeskCategories in PortalKB Internal Only CategoriesCan I change a custom field on an Incident through the API?Displaying number of current open tickets - team wideTables for viewing incidents need to be customizableTriggers need to allow for more actionsNeed to be able to organize ALL fields on an incidentService Desk needs better time tracking functionality
