Forum Discussion

bd2's avatar
bd2
Active Contributor
6 years ago

Central shows user logged into pc, on pc no user logged in

On one particular Windows 10 pc via Central, it shows a user logged in.

On the pc no user is logged in, after starting / stopping Logmein or reboot same result.

Another user also logged into the same pc and now it shows two users logged into this pc.

How can I correct this?

Running version 12624.

  • bd2's avatar
    bd2
    Active Contributor

    Problem is still occuring.

    Anyone have an idea what is wrong?

    • AshC's avatar
      AshC
      Retired GoTo Contributor

      If you've already rebooted that PC, then seeing a user still listed as connected is not normal.  Are you able to get someone to that location physically to see if there's a problem with the PC itself?

      • bd2's avatar
        bd2
        Active Contributor

        Thanks AshC

        The pc has been working normally with no errors, as far I can see. 

        I had the user uninstal Logmein, reboot pc and reinstall, this afternoon.

        It all seems to working properly at the moment.

        I can log in and when disconnected, it shows no user connected.

        I will continue to check it is behaving itself and will close the case in a few days if still ok.