Forum Discussion

bd2's avatar
bd2
Active Contributor
6 years ago

Central shows user logged into pc, on pc no user logged in

On one particular Windows 10 pc via Central, it shows a user logged in. On the pc no user is logged in, after starting / stopping Logmein or reboot same result. Another user also logged into the sa...
bd2's avatar
bd2
Active Contributor

Problem is still occuring.

Anyone have an idea what is wrong?

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

If you've already rebooted that PC, then seeing a user still listed as connected is not normal.  Are you able to get someone to that location physically to see if there's a problem with the PC itself?

  • bd2's avatar
    bd2
    Active Contributor
    6 years ago

    Thanks AshC

    The pc has been working normally with no errors, as far I can see. 

    I had the user uninstal Logmein, reboot pc and reinstall, this afternoon.

    It all seems to working properly at the moment.

    I can log in and when disconnected, it shows no user connected.

    I will continue to check it is behaving itself and will close the case in a few days if still ok.

    • SpinBJT's avatar
      SpinBJT
      Active Contributor
      6 years ago

      LMI Support - This has seriously been an issue for the past three years we've used LMI.  When using the Central Page the green icon continues to show a user is logged into the server but no one is connected.  There needs to be a refresh period or something built into the application that refreshes the Central page. 

      • oscarwingartz's avatar
        oscarwingartz
        New Contributor
        5 years ago
        yep in my environment i still get the green pc for about 8-10 mins after disconnected, i've just had to get used to it