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Wenee's avatar
Wenee
New Contributor
8 years ago

Screen Resolution on retina

Hi,

 

I was trying to connect via logmein to a distant computer that has a retina screen,

i couldn't get it to full screen.

 

haw can we change this?

 

this is a screenshot of what i could see on my side, 

3 Replies

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago

    Wenee Could you try changing the resolution through RC, and perhaps color quality settings if that has no effect?

  • Wenee's avatar
    Wenee
    New Contributor
    8 years ago

    Hi AshC,

     

    Yes I am connecting to a windows computer, with a Retina screen/4k

     

    I tried changing the resolution, the quality and the zoom.

     

    When i put 100% zoom all it does is enable a scroll down but same size image in the left corner, the rest is black

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago

    Hi Wenee ,

    That looks like a Windows Host you are connecting to?

     

    Is that Host computer screen set to 100% zoom?  Could you check the display settings for any customized settings there?