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Forum Discussion
paulwsyd
7 years agoNew Member
GoTo Opener Error "Timestamp signature or certificate could not be verified or is malformed"
Attempting to set up a session for a user and get the following:
Log files here:
Tried installing security certificates from this fix but got the same result:
Not sure what else I can try here. Any ideas?
I solved the problem.
The problem arises if windows (for some reason) “do not automatically update root certificates”. This has many other issues.
1. Download https://www.digicert.com/util/ digicert certificate utility for windows
2. Run the utility and from the menu select “tools” and then AutoRootUpdate.
3. Change the setting to ‘Disabled’ . (Yes ‘Disabled’). Problem solved
11 Replies
- AshC7 years agoRetired GoTo Contributor
Hi,
I apologize for the ongoing issue there.
If the suggested workaround does not work, I expect a permanent solution from our developers in the near future.
Thanks for your patience.