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Hauber's avatar
Hauber
New Contributor
4 years ago

GotoAssist Unattendend restarts itself

Hello.

 

I have the issue that everytime i want to close GoToAssist's Unattendend Processes, they just keep restarting itself. I already uninstalled GoToAssist itself. but it keeps running.

 

Is there any solution i could fix this problem?

 

And Yes: i downloaded  it from the official website.

  • AshC's avatar
    AshC
    4 years ago

    Killing off background services should not be necessary if you are the Admin there, and have successfully removed the GoToAssist program. 

     

    Are you physically in front of this Win10 PC yourself, and logged in as a full Admin there?  

    If so, did you delete directly from the Programs & Features section, or just kill the task bar icon? 

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  • Hauber's avatar
    Hauber
    New Contributor
    4 years ago
    Yes i have administrator permissions and it seems it was because of the taskbar icon that for some reason was still running. seems like it is fixed now. sorry for wasting your time
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Killing off background services should not be necessary if you are the Admin there, and have successfully removed the GoToAssist program. 

     

    Are you physically in front of this Win10 PC yourself, and logged in as a full Admin there?  

    If so, did you delete directly from the Programs & Features section, or just kill the task bar icon? 

  • Hauber's avatar
    Hauber
    New Contributor
    4 years ago

    Well i already did that alot of times. nothing shows up there.

  • Hauber's avatar
    Hauber
    New Contributor
    4 years ago

    AshC my current operating system is Windows 10 Pro Edition. Also where do i find gotoassist's endpoint software?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hauber  Removing the GoToAssist endpoint software should also stop any background process related to those services. 

    What operating system are you working with there?