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- drogge610 years agoNew MemberThis worked, thank you!
- Luke Grimstrup11 years agoRetired GoTo ContributorThis is possible, if there are no knowledge articles made viewable to the customer then the Knowledge tab will not appear in the customer portal.
Make sure any Knowledge Articles you do have, are set to "Internal Only" and presto - the Knowledge tab in the portal will disappear :) - Bcshay11 years agoActive ContributorI doubt it. I think they are running all instances under a global one and chances are it would affect all customers. Good luck.
- GlennD11 years agoGoTo ManagerHi,
I'm not sure this is actually possible, but I am checking with the team.