The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
No conversations with Service Desk yet ?!
Okay, what gives? Why is there a floaty button on the bottom right of service desk now?
I'm obviously already a customer, so I don't need to connect to a sales person
If I need tech support, this is not my preferred method
Lastly it doesn't even give me a way to submit a question?!
Also it blocks how much time I am entering into my tickets and in general aggravates me and gets in the way.
How to turn it off please?
Thanks very much
3 Replies
I commend you Glenn, it can't be an easy job defending all these weird, senseless unproductive changes trying to cache in on trendy design and features to lure in new customers.
So it's just a bubble that's in the way, that doesn't contain any information, but partially blocks my time entry, my new incident links, and my dashboard reports.
Okay, got it, yea.. that makes a lot of sense... soooo where in the announcement are the instructions for removing it again?
Sorry for any confusion. This is something new that we have been working on, we will be sharing more information about it soon.
