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- JVH9 years agoActive Contributoractually that's not true. I only look at the tickets that are in my name. when I am in "global view" of all my tickets, it used to tell me that I had X number of tickets. As I closed tickets that number would decrease. Late last week that number disappeared completely.
- AshC9 years agoRetired GoTo ContributorHi JVH,
Sorry for any confusion there.
If you visit the Overview section, then the Dashboard section, you should see all open tickets at a glance.
Incident dashboard will not show this total by design.