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GBNgal's avatar
GBNgal
Active Contributor
4 months ago
Solved

Cannot screen share an announcement

Before the last "upgrade", if I had a last-minute announcement to our attendees, I could simply create one and put on my desktop, then share my desktop.  I seem to have lost that ability.  Am I missing some new widget to make this happen?

  • GBNgal,

    When you click on Share, Share Screen, under Screens you should see the option to share your screen. Below is the desktop app, it's also available in the web browser version. Do you see the option to share Screens? 

     

4 Replies

  • GBNgal's avatar
    GBNgal
    Active Contributor
    4 months ago

    KateG, I think the issue was that when I thought I was sharing the graphic, it over-laid the GoToMeeting screen so there was no way to see what participants would see.  And last Monday when it happened, nobody there to confirm for me! 

    I'm accustomed to seeing a black background with squares for whatever I'm sharing in one, plus one for each participant.  Today I took some time to fiddle around with it and change the sizes of the respective screens, and I believe it's probably there.  I have the little message saying "you're sharing your screen" so I'll trust it.  Thanks.

  • KateG's avatar
    KateG
    GoTo Manager
    4 months ago

    GBNgal,

    When you click on Share, Share Screen, under Screens you should see the option to share your screen. Below is the desktop app, it's also available in the web browser version. Do you see the option to share Screens? 

     

  • GBNgal's avatar
    GBNgal
    Active Contributor
    4 months ago

    Hello Kate,

    I create a simple text graphic box using Microsoft Paint It 10, and save the .jpg on my desktop.  When I intend to use it, I open it to maximum size on my desktop and attempted to share from there (which I did in the past).  It didn't share.  And there's no selection in the share window to do so.  I can share an application from the web still, but can't share this.