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wwalteros's avatar
wwalteros
New Member
6 years ago
Solved

Incomplete recording

Incomplete recording The recording of my meeting was incompletely uploaded to the cloud. help i need it urgently ID: 975-102-949

  • AshC's avatar
    AshC
    6 years ago

    Hi wwalteros ,

    Do you know if a backup copy of the recording was made to the desktop hosting the GoTo broadcast?  If not, then you may need to call into Customer Support to file a case with them, to see if any recovery can be made. 

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Hi wwalteros ,

    Do you know if a backup copy of the recording was made to the desktop hosting the GoTo broadcast?  If not, then you may need to call into Customer Support to file a case with them, to see if any recovery can be made.