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KPeters's avatar
KPeters
New Member
2 months ago
Solved

Remove Phone camera

I would like to remove the option of phone camera when I am using GoTo..it keeps popping up during a presentation asking me if I want to switch to it... if there is a way to turn off this annoying message, I would prefer that, but if it can't, how do I remove it? Please advise.. thank you in advance.

  • GlennD's avatar
    GlennD
    2 months ago

    Understood,  I have a similar option with my PC and Android phone. Are you using your iphone in any way while you are presenting? As you are already sharing your Mac's camera I am not sure why the GoTo App would even notice the iphone camera.

     

    Currently, the GoTo App will show any available camera on your Mac as an option to share and there isn't a way to disable them in the app. For right now I would recommend temporarily disabling the Handoff feature in your iPhone while you are Presenting, this stop your iphone's camera from being seen in the GoTo App:

     

    On your iphone go to Settings → General → AirPlay & Handoff → toggle off Handoff. 

     

    I will share this with the team so we can start looking into it after the Holidays.

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  • GlennD's avatar
    GlennD
    GoTo Manager
    2 months ago

    Understood,  I have a similar option with my PC and Android phone. Are you using your iphone in any way while you are presenting? As you are already sharing your Mac's camera I am not sure why the GoTo App would even notice the iphone camera.

     

    Currently, the GoTo App will show any available camera on your Mac as an option to share and there isn't a way to disable them in the app. For right now I would recommend temporarily disabling the Handoff feature in your iPhone while you are Presenting, this stop your iphone's camera from being seen in the GoTo App:

     

    On your iphone go to Settings → General → AirPlay & Handoff → toggle off Handoff. 

     

    I will share this with the team so we can start looking into it after the Holidays.

  • KPeters's avatar
    KPeters
    New Member
    2 months ago

    No, I am presenting from my Mac, on a different camera, and the message keeps coming up... I am on iOS 18.1.1

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 months ago

    Hi KPeters, welcome to the community.

     

    So you are presenting in a meeting from an iPhone and you are seeing a prompt to switch to your camera, which you are not sharing? What version of iOS are you running on your iPhone?