Marydela
3 months agoActive Contributor
Participants suddenly having access issues into GTT sessions
Hello
We have had 3 separate issues, with unconnected participant groups, who have previously had no issues joining GTT for regular training sessions suddenly not be able to access sessions. These have occurred over yesterday and today. We reached out to GTT support and have been advised no changes or updates have been made in recent days that should cause this. The individuals have checked with their IT teams and are being told they have not made any changes either so at a bit of a loss as to why the sudden issue. I feel sure updates/changes must have caused this (either across well used other IT services or GTT). Is anyone else experiencing this with delegates ?