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Forum Discussion
simonissav
5 years agoVisitor
Audio not connected issue
Im have issues with the gotowebinar Audio not connecting using windows 10. All other platforms work zoom and teams and gotomeeting.
When i click on start to broadcast on a webinar, a message says connecting to audio is in green and then after a few mins it says no audio in red. Computer audio is selected and i can see the mic working. Its the the speakers is the issue. Tried a test call and no sound can be heard
Also i dont see the mic icon on the toolbar where i use to have it.
Any help is appreciated it please
When i click on start to broadcast on a webinar, a message says connecting to audio is in green and then after a few mins it says no audio in red. Computer audio is selected and i can see the mic working. Its the the speakers is the issue. Tried a test call and no sound can be heard
Also i dont see the mic icon on the toolbar where i use to have it.
Any help is appreciated it please
1 Reply
- Chris Droessler5 years agoRespected Contributor
Have you rebooted your computer? I have found that many times the virtual meeting/webinar programs will grab the mic and speakers and not let other programs use them. I always reboot my computer between using the different kind of meeting programs like the ones you mentioned.