Cannot get webinars from before February 2025 to appear

Question

Hi, in the analytics dashboard, no matter how many times I change the calendar date range to 2023, the results will only show webinars to February 2025, even though we have run many webinars in 2023 and in 2024. I have logged out and back in a few times, and have tried different browsers but the issues persists. My colleague though has no issue and webinars from 2023 to today are appearing for him. Has this happened to anyone else?

glennd · Answer

Hi LouiseB, welcome to the community.
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From an initial review of your account I see that it was created in October 2024, so that is the earliest your could have held any webinars. Each webinar Organizer account has their own webinar history, but the Admin of your account can view Admin Analytics across all of the Organizers on the account for a complete picture.

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Cannot get webinars from before February 2025 to appear

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