Forum Discussion

Anidem27's avatar
Anidem27
New Member
6 months ago

GoTo Webinar - Standard Event Webcam

Hi Community,

I just hosted a standard webinar and encountered two issues. The participants were unable to unmute themselves and couldn't turn on their webcams. Are there specific settings I need to adjust, or is it not possible for participants to interact during the session?

  • KateG's avatar
    KateG
    GoTo Manager
    6 months ago

    Hi Anidem27, Welcome to the GoTo Community,

     

    It could be something enabled in your admin settings. When you look at the Webinar, under Settings and Audio Pin, does Attendee say Listen only as shown in this post, or does it say Muted?