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FMA's avatar
FMA
Regular Visitor
12 months ago

Is there any report yet that will show whether someone attended via desktop app, web, or mobile app?

I know web attendees are marked as such during the live event, but in order to troubleshoot a recent issue, I need to be able to see which method each attendee used. I strongly suspect that the reported issue (Seeing only "Waiting to view < Presenter>'s screen" and not the currently live webcams) was only among the web viewers, but I can find no way after the fact to confirm that. Surely that information exists.  Do I have access to it?

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    12 months ago

    Hi FMA, 

    Welcome to the Community. There currently is not report available, there is a idea suggestion here, I encourage you to vote and comment to show your support. 

     

    I'm not aware of an issue with Waiting to view showing when the Webinar has already began. Is this a recent issue?