Forum Discussion

MelissaF's avatar
MelissaF
Active Contributor
9 months ago

New GoTo Webinar popups and reactions

Hello !

enjoying the new goto webinar experience here;  however my team has said that the notification pop up for when someone arrives or leaves that pop up in the corner of the window  is a distraction  during the presentation.  Is there a way to turn this off  so that we do not see when people leave or arrive? I check the settings and did find anything that looked like it would adjust this feature ?

 

Also in the setting when you turn off hand raise , it also removes the reactions . We would like to turn off hand-raise but still allow people to react. With the type of presentation we do ,  it does not make sense for people to raise their hand because we do not give mic or video permissions  but allow them to ask questions so we use the questions box. please advice s thanks

  • KateG's avatar
    KateG
    7 months ago

    Hi Everyone-  This issue should be resolved  now. Thanks so much for your reports and patience. 

  • blacklab99's avatar
    blacklab99
    New Member
    8 months ago

    I agree, this needs to be addressed ASAP. Every time someone leaves or enters it takes the focus off what we are trying to do on the screen. Having to click on what I was working on each time is NOT user friendly at all.... It makes this almost unusable.  

    • KateG's avatar
      KateG
      GoTo Manager
      7 months ago

      Hi Everyone-  This issue should be resolved  now. Thanks so much for your reports and patience. 

  • KateG's avatar
    KateG
    GoTo Manager
    9 months ago

    MelissaF thanks for your feedback on the new app and GoTo Webinar. 

     

    At the moment there isn't a way to disable the pop-ups, but we have called this need out to the team and it will be ajusted soon. 

    For the second point, you are right you can't currently turn off the hand raise feature while keeping the reactions. Your feedback on why this is important has been shared with the team. Thanks again for your input!