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Forum Discussion
Thumbnail icons appear to live event
I have had now on three latest live cast events suddenly appearing thumbnail icons, thumb up and thumb down. We have ticked reactions off form event settings, so the viewers don´t even have the ability to press any buttons to give reactions. What could affect these very irritating actions. We had to cancel our GoToWebinar usage now in eight countries because of these negative appearing thumbnail animations and maybe change the platform if issue is not solved.
1 Reply
Welcome to the Community. Sorry to hear about this, let's figure out what's going on.
Thumbs up and down are associated with Quick Reactions found in the new GoTo Webinar experience. Can you confirm that you are the new experience and you have "hand raising" turned off?
Hand-Raising EnabledHand-Raising Disabled
