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Forum Discussion

VWB's avatar
VWB
Active Contributor
8 months ago

Unable to load video

Is anyone having issues loading videos into GTW? The last video I was able to upload was on Saturday. I've tried to upload a video Sunday and this morning five times and it will not upload. It does not exceed size requirements. 

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    8 months ago

    Hi VWB 

    Weclome to the Community. I tried uploading a video right now and haven't had an issue. 

    Please note, Multiple uploads of the same video, or videos with the same name are not allowed. Also, If you are using the same simple numbers you will get an error message. Have you tried renaming the video?