The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

amcdaniels's avatar
amcdaniels
New Member
4 years ago

Black / blank screen

Hello. I have three locations I use Logmein on. The newest one will show a black/blank screen whenever I use Logmein, and then my staff can not use the computer. My other two stores do not do this. How can I fix this?

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi amcdaniels 

    Do you know if there are any video driver updates available from the manufacturer's website for the problem machine?