Forum Discussion

amcdaniels's avatar
amcdaniels
New Member
4 years ago

Black / blank screen

Hello. I have three locations I use Logmein on. The newest one will show a black/blank screen whenever I use Logmein, and then my staff can not use the computer. My other two stores do not do this. How can I fix this?

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi amcdaniels 

    Do you know if there are any video driver updates available from the manufacturer's website for the problem machine?