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Verricom
5 years agoActive Contributor
Command prompt closes immediately on connecting
I have various client machines which for no obvious reason refuse to let me open working command prompts, when I do so all that happens is a black window opens with a 110x41 sign in the middle that then clears to show nothing more than "Connection closed." at the top left.
Nothing seems to resolve this, I have removed and reloaded the software at both ends of the connection with no change to the problem.
It is really inconvenient to have to remotely take control of a machine rather than be able to run a background cleanup script or to stop/start services without disrupting a client.
Anyone have any bright ideas or know of any reason that this might be happening?
Pressing F5 to refresh screen (Connection closed.) fixed for me.
50 Replies
- G_G4 years agoActive Contributor
Thank you Ash for your support offer.
I think that is not necessary.
All I need is a Logmein Client with working Copy and Paste commands in its remote Powershell module.
Problem has been around for months, and two Logmein Client versions after it's still there.
Regards - AshC4 years agoRetired GoTo Contributor
If you continue to experience connection errors, please click my Community name to send a private message with the login email and host name.
- Verricom4 years agoActive Contributor
Clearly this is NOT a solution as it involves disturbing end users when as their IT administrator I need to run scripts or kill processes off in the background.
Stop proposing idiot answers and get it fixed, you have had plenty of time and are charging premium rates for a subscription product that simply does not work as advertised.
- MrHappy44 years agoActive Contributor
That's not a solution. Of course we can disturb the user and make them not able to work while we work on a problem. If we don't want to disturb the user and run in the background, we need the PowerShell remote to work.
- G_G4 years agoActive Contributor
Hello all,
Logmein Client updated today to version 1.3.5311
Copy/Paste problem in Powershell NOT solved:
- Logmein to remote host
- open remote Powershell
- type a command, works as expected
- select string and Copy (either CTRL-C or contextual menu)
- CTRL-V does not paste, context menu "Paste" does not paste
Remote host Logmein service upgraded from 14512 to newer 15582: Copy/Paste still does NOT work.
Please let us know when this issue will be resolved.
Regards
- mattcoz4 years agoNew Contributor
I have this issue often. Today, I was able to connect just fine. Then, my session expired and I had to log back in. Now, it just disconnects immediately. F5 does not fix anything.
- MrHappy44 years agoActive Contributor
I'm still getting this error. Fully updated Windows and LMI 14512.
Start Command Prompt and it keeps closing and refreshing. Every computer I try, 20+ so far.
- AshC4 years agoRetired GoTo Contributor
Justright-DJ The behavior you mentioned is likely related to this known issue we are currently addressing. It should be resolved in a new release very soon. Updates to follow on this thread....
- Justright-DJ4 years agoNew Member
For some reason, when I attempt to login using the Remote Connection or File Manager, I get the message "Disconnected - Connection to the host computer has been lost. Do you want to reconnect?" Before you could get on - no issues. Now suddenly that is all you are getting.
I've rebooted the system, restarted LogMein controls but still no joy. If you use the client from the problematic machine, no get onto other machines without any issues. Its very frustrating. - AshC4 years agoRetired GoTo Contributor
G_G Thanks for the report. I'll let the team know about your experience and see what can be done.