The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

GinaLeBlanc29's avatar
GinaLeBlanc29
New Member
6 years ago

I am logged in, but I can't access my work pc?

I am logged on, but when I go to click on pic of my pc icon, I get these messages. omputer Offline
The computer you're trying to
control (the host) must be:

  • Turned on
  • Connected to the Internet
  • Not in Sleep mode
  • Running LogMeIn

Tell Me More

 

Why am I getting this? I was able to get on just fine yesterday and this morning. 

2 Replies

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    delores  When a host PC goes offline there is usually a problem at that location with the computer itself.  This could be related to the network, internet connection, operating system health, which is usually fixed with a simple reboot.