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hulagirl's avatar
hulagirl
New Contributor
6 years ago

Live Chat or Email

Can anyone tell me if Logmein has email support or Live Chat.  The Live Chat that I keep finding is a robot.  I never get a person.  Thank you

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Hi hulagirl,

    We do not currently offer live chat support for LMI customers.  What you see with the chat-bot is a pre-programmed AI that does not yet have all keywords memorized.  If you still need assistance, and it's not billing related, we can try to answer you here.

     

    If you need billing help, please call directly into Customer Support here:  https://support.logmeininc.com/pro/help/how-do-i-contact-support