Forum Discussion

PeterWMH's avatar
PeterWMH
New Member
10 months ago

Logmein Access Suddenly Stopped but my subscription is current

My account shows my subscription is good till May 2024, but I can't get access to my computers via the client and the web dashboard says I need to upgrade to access my computers.  (The tech support line says that someone will be with me in 30 seconds and then I endured 10 minutes of guff about how important the call is to GoTo with no actual response.)

  • KateG's avatar
    KateG
    GoTo Manager
    10 months ago

    Hi PeterWMH welcome to the GoTo Community

     

    I've opened up a case for you, someone from our support team will be reaching out soon.