Forum Discussion

Becca27's avatar
Becca27
New Contributor
7 years ago

Mouse on host and mouse on remote are not aligned

The mouse on my remote computer and host computer are all of a sudden not aligned. I can see both the local and remote mouse at the same time and depending on the screen resolution I set it at, they are anywhere from an inch to 8 inches apart. This makes it very difficult, if not impossible to control the session. 

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  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    rolfcar   If this change just happened suddenly, I would also consider rebooting both PCs, and reinstalling LMI if needed.  It migh talso be good to check with the PC manufacturer's website for any new drivers you can update.

     

  • rolfcar's avatar
    rolfcar
    New Member
    6 years ago

    I have the same issue the local and host computer not aligned , have tried logging in several times today , no improvement. This has never happened before , suggestions?

  • Becca27's avatar
    Becca27
    New Contributor
    7 years ago

    The host monitor is 21" and the remote monitor is 27". I also tried it on my laptop which is 15.5", and it was having the same trouble. A couple hours later it seemed to resolve itsef. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Becca27  Sorry for the struggles there!

     

    Could you specify what size the monitor is, what Operating System is in use, and what resolutions you've tried?