Forum Discussion

GustavoGuevara's avatar
GustavoGuevara
New Contributor
7 years ago

Log me in rescue console doesnt responding

Hello, im trying to open logmein rescue console and doesn't work, I can't run the application, automatically it goes down....  this issue has started today after get windows updates.

 

Windows 10 Pro  v1809

8 Replies

  • VioMan's avatar
    VioMan
    Visitor
    7 years ago
    oh nevermind. i tried it. it worked. that saved my life. thanks :)
  • VioMan's avatar
    VioMan
    Visitor
    7 years ago
    Hi... Sv5. I have the same issue. I updated windows 10 today,, can i download Logmein Rescue from that beta link?
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    GustavoGuevara What security software do you have installed?

     

    Since you downloaded successfully, have you tried the install in safe mode?

  • GustavoGuevara's avatar
    GustavoGuevara
    New Contributor
    7 years ago

    I had : Windows 10 v1803 Internet explorer 11, I had rebooted the machine 3 times and nothing happens yet, the firewall is OFF, and i tried reinstalling the Rescue  v 17.12....  also I tried run the app as administrator..

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    GustavoGuevara  I apologize for the difficulty.

     

    What operating system and web browser version are you running?

    Since the problem began have you checked your firewall, performed a full reboot, and tried to reinstall Rescue from scratch?