The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
LockonCC
7 years agoActive Contributor
4320 error on user login
I have a domain user (unprivileged) that I have added to the access list for their PC as follows:
This has always worked in the past for other users but now when the user tries to login they ...
AshC
7 years agoRetired GoTo Contributor
LockonCC Sorry for any confusion there. The error itself indicates a need for Admin permissions on that User. I'm not sure there is any workaround for the blockage, but take a look at this documentation for the error 4320.
LockonCC
7 years agoActive Contributor
Thanks, but the error itself actually uses the word "or" ... So I have configured user access permissions as I have shown but I'm still getting the same error.
- AshC7 years agoRetired GoTo Contributor
LockonCC You can still dictate the type of access they receive even if you make that user an Admin. If you're having trouble still, I would call into support so they can walk you through the necessary settings.
- LockonCC7 years agoActive Contributor
Thank you... I understand that you are trying to help but we don't just grant Admin rights and then try to control their access - it's the other way around.
Still looking for a solution for an unpriv'd user...
Thanks
Sunil
- LockonCC7 years agoActive Contributor
ok, so for anyone who comes to this thread - the issue was a glitch in the Matrix. I reviewed the permissions in logmein (posted above) a few times when I posted the original post.... Now (several hours later) I sat down to review and debug and - guess what? - logmein had no permissions refined at all for that user - in other words they either never got saved or they were deleted from the logmein server for some reason.
I recreated the logmin permissions and now all is well.
Thanks