Forum Discussion
Solved
Blank screen when controlling a Mac system
When I use LogmeIn central to remote into a Mac running OS Version 12.0.1 from a PC I'm getting either a blank (black) screen or just the menu bar and the desktop background. This happens on the seco...
A new version (4.1.0.12203) has been released, which should fix the problem.
Agree, I have remote users that when this happens I have to jump through several hoops before I can get into their computers. This used to be a once and awhile thing, which though wasn't good I could live with it, now it's every time I try and remote in.
lesyk009 When you encounter this issue try the following as a workaround: open a Command Prompt to the remote Mac system in the LogMeIn Client application and execute this command:
caffeinate -u -t 2
Nope no dice, doesn't do a thing.
A new version (4.1.0.12203) has been released, which should fix the problem.
Yeah, this did NOT fix the issue.
Fast User Switching causes this to happen, even after applying a "fix" (un-check, re-check LMIGUIAgent in Screen Recording, "caffeinate -u -t 2").
MacOS Monterey 12.6
LMI Version 4.1.0.12203
This is honestly a bit ridiculous at this point. This has been an ongoing issue for months with no solution.
What's the deal? Why can't this be resolved?
I have posted about this issue on: https://community.logmein.com/t5/Central-Discussions/LogMeIn-Display-Issues-Mac-OS-11-6-Big-Sur-amp-12-2-Monterey/td-p/283982
