Forum Discussion

Ox1's avatar
Ox1
New Contributor
2 years ago

Login without having to type a password no longer works on mobile

For a little while now, I have not been able to login without having to type a password for windows on my mobile device even though the password is saved in the app.   I have been using this functi...
KateG's avatar
KateG
GoTo Moderator
2 years ago

Ox1 welcome to the GoTo Community. What mobile device are you using? 

 

  • Ox1's avatar
    Ox1
    New Contributor
    2 years ago

    Samsung S20 Ultra

    • KateG's avatar
      KateG
      GoTo Moderator
      2 years ago

      Ox1 thanks for your reply. We haven't been able to replicate this on our side, but suggest trying the following: 

      • Ox1's avatar
        Ox1
        New Contributor
        2 years ago

        I tried that, I also tried to uninstall the app and reinstall it but still have the same issue.