Forum Discussion

Ox1's avatar
Ox1
New Contributor
3 years ago

Login without having to type a password no longer works on mobile

For a little while now, I have not been able to login without having to type a password for windows on my mobile device even though the password is saved in the app.   I have been using this functi...
Sensible_Ray's avatar
Sensible_Ray
New Contributor
12 months ago

This issue is happening everywhere and frustrating my clients. We have 400 clients using LogMeIn and they use the LogMeIn client and it now requires them to put their username and password in everytime. This started happening in the last 8 weeks and its a pain. Even clicking on remember makes no difference

Sensible_Ray's avatar
Sensible_Ray
New Contributor
12 months ago

To further clarify even after successfully opening LogMein client and getting out, it will come back with saved password is is invalid message, please login manually. Its a client app issue that suddenly happening

  • GlennD's avatar
    GlennD
    GoTo Manager
    12 months ago

    Hi Sensible_Ray, 

     

    iOS or Android?