Forum Discussion

taron66's avatar
taron66
New Contributor
5 years ago

LogMeIn Client download issue - "Failed - Insufficient permissions"

I have been using LogmeIn for years and after windows updates the last couple of weeks I am now receiving this message when trying to download the logmein client. Can anyone help? 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi there,

    Can you specify what Windows version you are currently running?

    Have you gone through a full reinstall of the LogMeIn application?

    Do you have any local security settings that were also updated simultaneously?

    • taron66's avatar
      taron66
      New Contributor
      5 years ago

      Hi, I am on Windows 10 and I was using the website to log into Logmein, not the desktop app. I received this message several times when trying to download the Logmein Client remote control app.  I never had this happen before the recent Window's updates.