Forum Discussion

burningman1's avatar
burningman1
New Contributor
3 years ago

logmein control panel stuck in windows taskbar

i cannot access the control panel at all.  it opens to the taskbar but will not open when clicked so I can set preferences etc.  i have uninstalled and reinstalled.  run as admin.  nothing helps.  thank you

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    Hi burningman1 

    Can you tell us what operating system you've installed LogMeIn upon? 

    Are you also a full admin user on this system? 

     

  • CS_HelpDesk's avatar
    CS_HelpDesk
    GoTo Contributor

    Where are you downloading the installer from? Is it from a Installer Package in Central? If so, it may have a Host Preference package attached to it.
    It may be too far fetched, but could it be an Antivirus blocking the software?

    • burningman1's avatar
      burningman1
      New Contributor

      not antivirus.  downloaded from your website.  says it installs fine.  opens to taskbar but cannot open to view.  just sits locked in taskbar.  services say it is running.