The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

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bgeoghegan's avatar
bgeoghegan
New Contributor
8 years ago
Solved

Performance - steps to improve

What would people suggest to diagnose user reported performance issues?  I have fast typing LMI users who complain of lag times and slow screen response to their input.  Where would people look first...
  • AshC's avatar
    AshC
    8 years ago

    bgeoghegan  Thanks for the feedback. 

     

    There are a great many variables to say what the average connection demands are with LMI Central clients.  Typically lower resolution systems will update faster on the screen if a user is rendering some larger graphics, however just sending type keyboard strokes should always have a delay less than 1 second. 

     

    If this is only affecting some environments, it is most likely related to latency on that local area network.  You might consider running a few more tests with other PCs on that LAN, and make sure they are not on WiFi at the time...