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Forum Discussion
iansays
2 years agoNew Contributor
Remote Printer not avaiable when using LMI on MacBook client ---> Windows Host
User bought an HP Envy Inspire 7220E (wireless) and connected it to her MacBook. When connected to the Windows host (LMI v15410), she says she can see and select the HP from the Remote Printers dropdown menu, but the printer instiance does not populate in the Windows printer list and she cannot select it when she uses the print function in Windows apps.
Thanks. But she's not using LMI AV.
She restarted all her devices and reinstalled the printer on the client (MacOS) side, and then it worked.
Thank you for relying.
2 Replies
- iansays2 years agoNew Contributor
Thanks. But she's not using LMI AV.
She restarted all her devices and reinstalled the printer on the client (MacOS) side, and then it worked.
Thank you for relying.
- GlennD2 years agoGoTo Manager
Hi iansays, welcome to the community.
You may want to check this support article: Remote Printing Does not Work with LogMeIn Antivirus and Wireless Printers