Forum Discussion

ccastiglia's avatar
ccastiglia
New Contributor
3 years ago

User cannot drag & drop files between remote computer and local computer

I (a systems, domain, and Logmein admin) do this all the time - I can open a Logmein connection to a remote PC (using Logmein Client) and drag & drop files between my local PC and the remote PC. Try...
GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi ccastiglia,

 

To contact support or open support case, click Contact Support which is displayed on the right side of all support articles

On the next screen enter your name and account email address, then click on Continue

On the next screen, you can select to then call or email

 

 

 

 

 

charliemac's avatar
charliemac
New Contributor
2 years ago

I was able to perfectly drah & drop between the Host & remote, I was forced to do an update now I cannot

drag & drop - Idiots.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi charliemac,

     

    Please make sure Sync Clipboard is still checked. If it is not checked, check the box again and restart the remote computer.