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JodiAliceRecep's avatar
JodiAliceRecep
Active Contributor
2 years ago

After running a task that logs off a PC in task scheduler, PC goes "offline" in GoToResolve console

I have a task that involves a PC logoff at the end of the script, and when I run it on the PC via the task scheduler, it goes offline in the GoToResolve Desktop Console--but the PC is definitely not ...
GlennD's avatar
GlennD
GoTo Manager

Hi JodiAliceRecep,

 

Would you be able to gather the log files for this computer? I will PM you an email address you can send them to.

 

Logs are located in c:\Users\[%user name%]\AppData\Local\GoTo\GoTo Resolve Desktop Console\Logs

 

JodiAliceRecep's avatar
JodiAliceRecep
Active Contributor
2 years ago

Sure.  I can send those.  Where should I send them, please?