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Forum Discussion
Cristiano_R
4 months agoActive Contributor
Agent Updates – Versions Detected on Devices
 Good morning,  I’ve noticed that our devices currently have three different agent versions installed:  1.25.0.856  1.26.0.1704  1.26.1.2050 (which appeared about two days ago)  The rollout of version...
- 4 months agoHi Cristiano_R Nice to see you. When we release a new version of our applet, we gradually roll out the update to customer devices in phases. This process typically takes a few days to complete. However, in some cases, it may take longer if we encounter any issues that need to be addressed along the way. Thank you for your patience! 
KateG
4 months agoGoTo Manager
Hi Cristiano_R
Nice to see you.
When we release a new version of our applet, we gradually roll out the update to customer devices in phases. This process typically takes a few days to complete. However, in some cases, it may take longer if we encounter any issues that need to be addressed along the way. Thank you for your patience!