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Cristiano_R's avatar
Cristiano_R
Active Contributor
2 months ago
Solved

Agent Updates – Versions Detected on Devices

Good morning, I’ve noticed that our devices currently have three different agent versions installed: 1.25.0.856 1.26.0.1704 1.26.1.2050 (which appeared about two days ago) The rollout of version...
Resolve_MDM
  • KateG's avatar
    KateG
    2 months ago

    Hi Cristiano_R​ 

    Nice to see you. 

    When we release a new version of our applet, we gradually roll out the update to customer devices in phases. This process typically takes a few days to complete. However, in some cases, it may take longer if we encounter any issues that need to be addressed along the way. Thank you for your patience! 

KateG's avatar
KateG
GoTo Manager
2 months ago

Hi Cristiano_R​ 

Nice to see you. 

When we release a new version of our applet, we gradually roll out the update to customer devices in phases. This process typically takes a few days to complete. However, in some cases, it may take longer if we encounter any issues that need to be addressed along the way. Thank you for your patience!