The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

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bashkeer87's avatar
bashkeer87
New Member
3 years ago
Solved

Alert Policy can't be deleted nor deactivated

I have added a Policy under Alerts to monitor Free Disk Space. Now I'm getting the following error Message everytime I click on Alerts: Something went wrong. Please try again or refresh the page.

I tried to remove this policy but I still getting the same Message. Editing or deactiving also the same Error.
I tried using 3 different Browers and from 2 different Networks.

I still can create a new Policy and edit it or delete it as I want. Yet I will see now Alerts because of this "Free Disk Space" Policy.
I removed the Managed Device hoping that the Policy can be now deleted, but that didn't help. In fact the Policy still has 1 Device under Devices monitored, although my Dashboard is now empty and no devices at all to manage.

Any Idea how to solve this issue? I can live with a bugged Policy but like I said it prevents me from seeing any Alerts from the other policies

  • bashkeer87 welcome to the GoTo Community. Our team reviewed your post. Currently this is a known issue. I don't have a timeline yet, but a fix is coming. Thanks for your report and patience! 

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago

    bashkeer87 welcome to the GoTo Community. Our team reviewed your post. Currently this is a known issue. I don't have a timeline yet, but a fix is coming. Thanks for your report and patience!