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An Error Occurred
When we attempt to create a ticket from either an alert or a Windows Update we get the really helpful error "an error occurred while sending your request" Has anyone seen this before or could anyone...
Hi braniffp_rlc welcome to the GoTo Community,
Does the HD service/queue you are trying to put the ticket into have a required field? That will cause an error like the one below.
Hi braniffp_rlc welcome to the GoTo Community,
Does the HD service/queue you are trying to put the ticket into have a required field? That will cause an error like the one below.
- That was it exactly, we had set it so the user had to give us their LOCATION.
