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dmgore's avatar
dmgore
Active Contributor
22 days ago
Solved

Avast blocking device agent

Avast blocks device agent from installing on new devices and running on those previously installed.

Getting this error; 

Reporting it as false but seen some issues being discussed about remote access.  Anybody having this issue?

 

  • Hi dmgore, thank you for reporting this as a false positive, that should result in Avast looking at it more closely and adjusting their definitions. Win32:Malware-gen is a generic detection name used by antivirus software to identify suspicious files that may be malicious but do not match known malware definitions.

3 Replies

  • Good morning, the same thing happens to me with Kaspersky, but I think it's a known issue.

    Regards

  • GlennD's avatar
    GlennD
    GoTo Manager
    22 days ago

    Hi dmgore, thank you for reporting this as a false positive, that should result in Avast looking at it more closely and adjusting their definitions. Win32:Malware-gen is a generic detection name used by antivirus software to identify suspicious files that may be malicious but do not match known malware definitions.