ErikadadamsActive Contributor3 years agoCan you create subcategories I am setting up help desk services and need to know can you create sub-categories? This would be really helpful to classify tickets.
GyulaMucsiGoTo Contributor3 years agoHi! That is not available now but it is on the roadmap for later this year.
Recent Discussions1.28.1.3576 - Ability to monitor network missingSolvedLogMeIn Resolve Desktop Console Logging Me Out Of Connected Remote SessionsSolvedFolder Waapi-xxxxxxSolvedResolve not reverting back to the default printer after a remote support sessionSolvedInstallation Failed