ErikadadamsActive Contributor3 years agoCan you create subcategories I am setting up help desk services and need to know can you create sub-categories? This would be really helpful to classify tickets.
GyulaMucsiGoTo Contributor3 years agoHi! That is not available now but it is on the roadmap for later this year.
Recent DiscussionsMS Teams - Cannot close ticket from TeamsHide Session HistoryFolder Waapi-xxxxxxIntune Integration - Import ErrorGTR - Remote Execution - Group as a target