ErikadadamsActive Contributor3 years agoCan you create subcategories I am setting up help desk services and need to know can you create sub-categories? This would be really helpful to classify tickets.
GyulaMucsiGoTo Contributor3 years agoHi! That is not available now but it is on the roadmap for later this year.
Recent DiscussionsMultiple HelpDesk ServicesLogMeIn Resolve Welcome page HelpdeskUnable to Create Tickets from Teams – GoTo Resolve Integration Broken Since AprilBest practices for reinstall/repair of client?No download when trying to install ResolveSolved