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Forum Discussion
Cannot connect to remot control
Hello, since this morning I receive the following message if I try to connect to the remote control of PCs, I have tried many machines and they all give the same result!! Does anyone have the same ...
Hi Glenn,
about 2 hours ago the problem disappeared as it came.... very very strange, I confirm that I could not connect to any of my PCs that I have in assistance, about 50, I also noticed that the agent is updating and is going from version 1.25. 0.856 to 1.26. 0.1704, but I tried both versions, same problem.
As I said I also tried with another network from my phone via the app but it did not work.
Was there a way to check my prtale to see if something is blocking everything?
If you need more info let me know, thanks
The thing is very, very strange...
I also find it strange that 10 PCs have updated to version 1.26.0.1704 (yesterday) while the remaining are still on 1.25.0.856 and it seems they are not updating
