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Forum Discussion

kenklabeltraxx's avatar
kenklabeltraxx
Active Contributor
3 years ago

Can't type characters requiring the shift key on some remote sessions

I am using GTR Desktop Console 1.61.95 on Mac 12.6.3. When I connect to some unattended machines, different Windows OS's, 10, 11, 2012r2, 2016, 2019, 2022 - I can't type uppercase or special characte...
jaggrey's avatar
jaggrey
Active Contributor
3 years ago

I'm having the random issue where when typing in a password at an elevated prompt, characters where I need to hit the Shift key are not inputted.  I've only seen this behavior when typing in my admin password on a user's machine that does not have admin access.  I have not tested inputting the characters in general when not at a prompt.

KateG's avatar
KateG
GoTo Manager
3 years ago

Hi jaggrey welcome to the GoTo Community. I'd like to try and replicate your experience. Can you let me know the OS you are using? 

  • jaggrey's avatar
    jaggrey
    Active Contributor
    3 years ago

    Hey KateG!  These are all Windows 10 or Windows 11 machines.