The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
JodiAliceRecep
3 years agoActive Contributor
Device nicknames not sticking in GoToResolve Desktop Console
When we rename a device in our devices list in GoToResolve Desktop Console, the nickname doesn't seem to "stick" lately and reverts back to the host name after a little while. Anyone else seeing this?
Update: this issue is now resolved.
If you are still experiencing this, please let us know. Thanks everyone for your reports.
3 Replies
- KateG3 years agoGoTo Manager
Update: this issue is now resolved.
If you are still experiencing this, please let us know. Thanks everyone for your reports.
- KateG3 years agoGoTo Manager
Boyd B. JodiAliceRecep thanks for reporting this issue. I can confirm the same behavior.
Our team is currently aware of the issue and working on a fix. We will update the Community when we learn more.
- Boyd B.3 years agoContributor
I'm seeing it as well.