We are using Helpdesk for HR support. When a user emails in everything happens as it should, except for a couple of users. They receive no emails from the system at all - no acknowledgement, no respo...
Welcome to the Community. I can check if the emails are being blocked, I would need the email addresses. You can PM me, just click my username KateG and in the next window you will see an option to message me on the top right. Thanks.
