Forum Discussion

ashajib's avatar
ashajib
Active Contributor
2 years ago

Failed to send SMS to phone number

Good Morning All,

Is anyone having issues sending SMS through GoTo Resolve Desktop Console?

I and my colleagues had this issue a couple of weeks ago but then it worked last week then the same issue is happening today. It was working fine yesterday.

Thanks,

Asif

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi @ashajib, welcome to the community.

    I am checking with support to see if there are any other reports of this issue, are you seeing any kind of error message?

    • ashajib's avatar
      ashajib
      Active Contributor
      2 years ago
      Hello Glen,

      SMS is working now. Not sure what caused the issue

      Thanks,
      Asif
    • ashajib's avatar
      ashajib
      Active Contributor
      2 years ago

      Hello Glenn,

      When you enter the Number in the phone number field then click send we get a red X and it says Failed to send SMS to phone number: