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Forum Discussion
Feature Request - Auto Refresh Helpdesk
It would be nice to have the tickets refresh on their own in the desktop console when I new ticket comes instead of clicking on the refresh link if you happen to catch it. Otherwise you'd have to click out of Helpdesk and back in to refresh.
1 Reply
Hi efanning,
We are planning on adding this improvement in the future, but we don't have a planned release date yet.
