Forum Discussion

Cristiano_R's avatar
Cristiano_R
Active Contributor
2 months ago
Solved

Folder Waapi-xxxxxx

Good morning, is it possible to link the creation of these folders Waapi-random number (hundreds and very large) inside the %temp% path in Windows to GoTo Resolve?"   Thank you Cris
Windows
  • Cristiano_R's avatar
    Cristiano_R
    31 days ago

    Hi Glenn,

    I’ve collected the support file, but I noticed that the issue on my PC has disappeared for about 2–3 days without me doing anything… maybe the latest portal update might have had an effect. For now, I don’t have any other PCs with the same issue. Thanks for your support.

    Cristiano

Cristiano_R's avatar
Cristiano_R
Active Contributor
2 months ago

Good evening Glen,

I ran some tests with a script together with my friend “Alfredo” that’s what we call ChatGPT in Italy I’m attaching what I see, show this to the developers so they can give us their opinion the antivirus installed on the machine is Kaspersky Standard Edition.

Cristiano

 

GlennD's avatar
GlennD
GoTo Manager
2 months ago

Cristiano_R I'm still waiting to hear back about this, sorry for the delay.

  • Cristiano_R's avatar
    Cristiano_R
    Active Contributor
    2 months ago

    Hi Glenn,

     in my case the issue is that the waapi-xxxxx folder created every 15 minutes is about 430 MB. Multiplying this over an entire day, after a few days my HDD is full. Should I open a ticket, or do you know anything about this?